FAQs
Frequently Asked Questions
What is Aerove?
Aerove is a premium travel essentials brand offering high-quality luggage, organizers, and accessories for smarter journeys.
Where do you ship?
We ship worldwide. Costs and delivery times vary by destination and are shown at checkout.
How long does delivery take?
Standard shipping typically takes 7–15 business days depending on your location. Express options may be available.
What payment methods do you accept?
We accept major credit/debit cards and secure options like PayPal via Shopify Payments.
Do you offer returns or exchanges?
Yes—30-day returns/exchanges for unused items in original packaging. See our Return & Refund Policy for details.
How do I track my order?
You’ll receive a tracking number via email once your order ships. Use it on the carrier’s site or our tracking page.
Are products covered by warranty?
All products include a 12-month warranty against manufacturing defects.
Do you handle bulk/corporate orders?
Absolutely. Contact us at support@aerove.com for a custom quote.
How can I contact support?
Reach us via the Contact page or email support@aerove.com, Mon–Fri, 9am–6pm (GMT).
Do you offer discounts?
Yes—subscribe to our newsletter to get updates on promos and seasonal offers.